Main Question: I purchased a new f-150 Lariat on May 15, 2016. When I was washing it a few days later I saw a rough part on the roof. The Inspection found that there was a gap in the roof that was about 1/2 inch in width and about 10 inches long in the inside bottom edges of the first raised sections on the driver’s side.
It’s not viewable if you don’t get over the roof plain. Did someone else have any similar problems with the new body? The car was produced in January and has been exposed to rainstorms for about four Months, with all objects under the roof subjected to rain and wet. The trader stuck it over the hole when he checked it out.
The Ford says that to resolve the problem, they need to take off all the parts surrounding the roof, cut off the roof, fix the rooftop, and then reinstall the moon roof, front and real glass windows, door sealings, and all the hardware and electronics installed in the roof. I think the right decision to make is to have Ford replace/repurchase the vehicle. So far they have refused to do other things than make the fixes. I had bought the Ford from Kien Ford in Columbus Ohio and thought that they would safely support my attempt to have the car replaced/bought back, but they have only supported Ford’s positioning to do the roof replacement. Any suggestions?
On the 8th of September I informed that my recently acquired new F150 had a hole in the roof and that Ford would not substitute it. Well, I am glad to say that I finally have a new 2016 F150. I was talking to the GM on the dealership, Jim Keim Ford in Columbus, OH, and he told me he would try to get me some help. A few days after speaking to Ford’s management, he sent me an email saying that Ford had agreed to repurchase my defective F150 and provide me with full credits to purchase a new replacement vehicle. This attempt was made late in the Model Year, so they did help me order a Model 2026. They also had a premium warranty prolongation and gave me some cash for my first one-month payment. I returned home with my new F150 on November 24, 2016. I am now a very happy Ford Customer and stock keeper again. Without the support of Matt Bonanno, Jim Keim Ford GM, this would never have been happening. If anyone in the Columbus, OH area is looking to buy a Ford product, I highly commend Jim Keim Ford.
I would tell Kien Ford that you have 5 days to solve this problem … Then on the 6th day a local television team will knock on your door to make a news report about customer satisfaction and their dissatisfaction.
Each local news has one reporter who reports big issues such as speeding in the school zone or who throws adult diapers into a local fishing hole ….
Kien would not want such an advertisement to be … threatening, and then send an email to the news team if they don’t solve it.
I just broke out of my Ford Dealer. I had the oil replaced and remember the main cylinders of my 2013 F-150.
Yes, the aluminium bodies are wavy when viewed at an acute angles. I was considering about 30 of 2016-17 F-150’s and they all had the warped areas, in Particular on the area beneath the windows and on the top of the bed.
They can view it only at an angle from 5 to about 30 degrees from the viewing angle. The serviceman and the sales person had never seen the ripples until I pointed them out. Then everybody went to see the new super work. The same issue. I won’t bother most people but it drives me mad.
I can see it on all F-150’s as they go by. I used to work in a body shop in high school and we would never have built a truck with such a corrugated plate as on the new vehicles. We would have used and sanded spatulas until there were 0 optical distinctions. I hope Ford will take sufficient care of it to eventually tackle this problem. With future manufacture.
Its marvelous isn’t it. one situation i emotion active Ford is how they are neglecting them QC because they are too busy to people all this new crap as abstinence as they can. Buck signs in their eyes. And with the Aluminum switch, I’m just conscious that some absurd shit would happen as well. A 1 foot a quarter inch hole in the rooftop I would say falls among the absurd crap class and stuff like that and the corrugated panels were the reason I planned to avoid these wagons like the Plague before they were ever unleashed. No repentance, lol.
2015 and above F-150 have flaws in aluminum from the factory. My brother-in-law at 16 shows it at an angle, and when I look at new trucks on the site, they also have undulations or irregularities on the sheet metal on the bed and doors. This is especially noticeable at the top of the bed and door, where aluminum changes its angle slightly and tapers inward. It drives me crazy when a new truck drives by and the sheet metal is not perfect. I found that 90% of people simply do not care about such a quality problem. They care more about the tolerances between the door / door frame, the hood and wings, the tailgate and the walls of the bed. For me, a $ 64,000 pickup should be perfect, but maybe this is not possible with aluminum?
I have 2013 and the panels are almost flawless, except for the doors. It is definitely worse on aluminum. One of my dealers sales representatives said that aluminum expands and contracts more. I am a professional pilot, our aircraft expands and contracts quite a bit, but the temporary changes are very large. I think it might just be good enough for Ford if most people don’t complain. I know sales representatives know this, but sales are pretty darn good. My son and lawyer will never notice the flaws, and I am not going to point to them because he is very pleased with the truck. I wish I cared, but this is what really bothers me. I worked in a high school paint shop and spent thousands of hours grinding and filling in small flaws before painting. I would be fired if I allowed the car to paint, as if it waved and flew out of the current F-150. I have not looked at super responsibilities yet to see if his toolkit is specific.
This undulation is an integral feature of aluminum. This is caused by stress formation. To make them perfectly smooth, it takes a few taps to let the aluminum relax, wrinkle, and then press again to smooth. It is the stretching and relaxation that causes it. Steel also does this, but not to the same extent. It also depends on the degree of hardness, the lubricant used and the age of the tool. On the B-17E project, we have flat sheets of aluminum that are built in waves! The thinner the sheet, the more noticeable they are. Thick panels 050 and above, although quite flat.
You should see what happens when you start riveting thin sheets to stringers and molders! Take out the holes a little bit, and a person can frown!